AI agents & custom builds — Minneapolis–St. Paul

Your business,
running on
agents that work.

We build custom AI agents for growing companies — so your team spends less time on repetitive work and more time on the things that move the needle. Deployed in days, not months. You own everything.

Book a free AI Readiness Session → See what we build
Who we work with

"We're spending 20 hours a week on admin work that should run itself. I know AI can fix this — I just don't know where to start."

3–5
Days to deploy a working agent
$3M+
Revenue where we start — SMB operators and growing teams
100%
You own the code, the data, and the IP
Free
AI Readiness Session — no pitch, just a map
Professional services B2B SaaS Financial services Landscaping Healthcare / dental / vet
New — AI Readiness Assessment
Not sure where AI fits in your business?

Take our AI Readiness Assessment — 25 targeted questions across 5 dimensions that show you exactly where you stand, what your biggest gaps are, and what to do first. You get a personalized scored report and phased 90-day roadmap. No generic advice. Built for your situation.

Self-serve report — $97
Guided session + report — $297
Done-with-you plan — $997
Take the assessment → 15 min · instant results · PDF delivered
Sound familiar?

The operational drag is costing
more than you realize

Every growing business we talk to has a version of the same problem. The team is capable, the tools are fine — but too much time disappears into manual work that AI can handle automatically.

01
Phone tag is killing your mornings
Quoting, scheduling, follow-up, and intake all require someone picking up the phone or composing an email. Every one of those is a task an agent can handle — automatically, at any hour.
Landscaping · Healthcare · Professional services
02
Revenue hiding in your existing list
Lapsed clients, overdue follow-ups, seasonal upsells — sitting in your CRM right now. Nobody's reaching out because nobody has time. An agent fixes that permanently.
Healthcare · Landscaping · B2B SaaS
03
No-shows and empty slots
A dental practice with 5 no-shows per week at $200/chair hour loses $52,000/year. A reminder and confirmation agent that runs automatically pays for itself in the first month — every month after is pure recovery.
Healthcare · Dental · Veterinary
04
Support is eating your team
Inbound tickets, customer complaints, and after-hours inquiries are all landing on the same people who are supposed to be doing the actual work. A triage and response agent changes the math entirely.
B2B SaaS · Professional services
05
The AI opportunity gap
You know AI can transform your operations. But your team doesn't know where to start, what to build, or how to evaluate what's worth doing. That uncertainty is costing you more than the tooling would.
All verticals
06
Generic tools that almost fit
Off-the-shelf AI tools weren't built for your specific workflows. You end up with partial automation and new workarounds. Custom agents built on your stack — your CRM, your PM tool, your data — actually finish the job.
All verticals
What we build

AI agents and playbooks
your business actually owns

We don't sell software subscriptions. We build your agents — configured for your stack, deployed in your environment, owned by you outright. No licensing. No vendor dependency after delivery.

01
AI Agents — pre-built, configured, deployed

Custom AI agents that handle specific business tasks autonomously — intake, quoting, scheduling, follow-up, triage, reporting, and more. Built on your existing tool stack using a pre-built component library, so most agents are live in 3–5 days, not weeks.

Operations agents
Job quoting + estimating
Appointment reminders + confirmation
Crew scheduling + dispatch
New client / patient intake
Client reporting (auto-generated)
For landscaping, healthcare, and professional services. Eliminate phone tag. Reduce no-shows. Get hours back every day.
Revenue agents
Seasonal upsell outreach
Recall + patient reactivation
Review + reputation capture
Churn signal monitor
Proposal + SOW drafter
Dormant revenue in your existing list — reactivated automatically. Reviews captured. At-risk accounts flagged before they leave.
Intelligence agents
Prospect research + dossiers
Support triage + draft replies
Product feedback synthesizer
Compliance doc checker
After-hours inquiry handler
For B2B SaaS and financial services. Better intel before every conversation. Faster response times. Fewer gaps in the customer experience.
Free entry point
AI Readiness Session
60 minutes. We map your workflows, find your highest-ROI automation opportunities, and give you a clear build sequence — no pitch, just a map. Whether you work with us or not.
Free
60 min · no obligation
Book a session →
02
Operating playbooks
Step-by-step playbooks your team actually follows — onboarding, renewals, complaint handling, seasonal campaigns, and more. We document the right process first, then wire AI into every step that can be automated. The playbook is the foundation. The agents run on top of it.
All verticals Included in Growth + Scale packages
03
AI advisory + readiness
Not sure where to start? We map your operations, identify the highest-ROI automation opportunities, and give you a prioritized build sequence. Available as a standalone assessment ($97–$997) or as the discovery phase before a build engagement. No jargon. No fluff. Just a plan.
AI Readiness Assessment — $97 Guided session — $297 Done-with-you plan — $997
04
Custom builds + system glue
When agents aren't enough, we build bespoke. Custom dashboards, workflow automation, LLM-powered reporting, and integration layers that connect your existing systems — built to your exact spec, owned by you outright. No licensing after delivery. For complex engagements requiring a deeper build.
Financial services B2B SaaS Professional services Scale package
How we work

From first session to
agent live in weeks, not quarters

We use AI-native development and a pre-built component library that compresses build timelines dramatically. Most Starter packages are live in under 2 weeks from contract.

I
Free · 60 min
AI Readiness Session
We map your workflows in a 60-minute session — no slides, no pitch. You tell us how your business runs, where time disappears, and what your biggest operational pain is. We identify your highest-ROI agent opportunities and give you a build sequence. You walk away with this regardless of whether we proceed.
II
2–5 days · Starter / Growth packages
Configure & deploy
We configure your agents from our pre-built component library — intake routing, RAG connectors, scheduled reports, document drafters, web research, and approval flows. Each agent is wired into your existing stack. Fixed scope. Fixed price. No surprises.
III
Ongoing · $200–$1,200/mo
Support & expand
Every package includes hands-on support and monitoring. We tune the agents as your workflows evolve, train your team, and add new capabilities as your business grows. The monthly retainer is low because the infrastructure is already built — we're maintaining and iterating, not rebuilding.
Why this approach works
"Most businesses don't need a six-figure custom build to get real value from AI. They need 2–3 focused agents that handle the most repetitive work — deployed fast, configured right."
3–5
Days to first agent live — most Starter packages
90%+
Gross margin on agent + retainer revenue
100%
Client-owned IP — no licenses, no vendor dependency
Industries we serve

We go deep in five verticals
where the ROI is clear

Generic AI consultants give you frameworks. We bring pre-built agents and deep operational knowledge to every engagement — so the first conversation is already about your specific workflow, not a discovery phase about what AI is.

Where time and revenue disappear

  • Owner spends 2–3 hours every morning on quoting calls that could be automated
  • No-shows and last-minute cancellations create empty crew days with no notice
  • Seasonal upsell opportunities (fall cleanup, spring aeration) missed because nobody has time to reach out
  • Google reviews are almost never requested — the experience is good, nobody asks
  • Crew routing is done manually each morning — windshield time is wasted

What we build for you

  • Job quoting agent — customer fills a form, gets a scoped estimate, no phone call needed
  • Appointment reminder agent — SMS confirmation 48hrs and 2hrs before every job
  • Seasonal upsell agent — personalized outreach to existing customers at the right time of year
  • Review request agent — auto follow-up after every completed job, routes 5-stars to Google
  • Crew scheduling + dispatch agent — optimized daily routes sent to crews before they leave

Where time and revenue disappear

  • No-shows cost a dental practice $150–$300 per empty chair hour — and nobody's systematically preventing them
  • New patient intake is paper-based or manual — front desk spends 15–20 min per new patient on data entry
  • Lapsed patients (6-mo dental recalls, annual vet wellness) aren't being contacted consistently
  • After-hours inquiries go to voicemail — new patients call the next practice on the list
  • Unhappy patients leave 1-star reviews before anyone has a chance to fix the problem

What we build for you

  • Appointment reminder + confirmation agent — 40–50% no-show reduction from day one
  • Digital intake agent — HIPAA-compliant forms before the visit, zero data entry for front desk
  • Recall + reactivation agent — 15–25% of lapsed patients rebook from a single campaign
  • After-hours inquiry handler — captures and triages new patients 24/7
  • Review + reputation agent — catches unhappy patients before they post, routes happy ones to Google

Where time and revenue disappear

  • New client intake involves multiple emails, forms, and manual CRM entry — every time
  • Proposals and SOWs take hours to write from scratch when 80% of the content is reusable
  • Weekly client status reports are assembled manually — same format, different data, every week
  • Renewals and upsell opportunities are missed because nobody's tracking the 90-day window
  • Knowledge from past engagements isn't searchable or reusable by the rest of the team

What we build for you

  • Client intake agent — qualifies, routes, and creates the CRM record automatically
  • Proposal + SOW drafter — generates a scoped draft from your template library in minutes
  • Client reporting agent — auto-generates status reports from your PM tool on a schedule
  • Renewal + upsell sequence — 90-day pre-renewal outreach cadence that runs without anyone managing it
  • Knowledge base connector — past engagement intelligence searchable by your whole team

Where time and revenue disappear

  • Support team spends 60% of their time on tier-1 tickets that could be handled or drafted automatically
  • Churn signals (usage drop, engagement fall-off) aren't caught until it's too late to act
  • Product feedback from calls, tickets, and NPS sits in disconnected places — no one's reading it all
  • Trial-to-paid conversion sequences are manual and inconsistent across the team
  • QBR prep takes 3–4 hours per account to compile data and talking points

What we build for you

  • Support triage agent — classifies, drafts first response, and escalates edge cases automatically
  • Churn signal monitor — daily usage scoring with Slack alerts and AI-drafted save plays for CSMs
  • Product feedback synthesizer — weekly theme digest from all feedback sources to Notion or Slack
  • Trial-to-paid sequence — personalized outreach cadence triggered by in-app behavior
  • QBR prep agent — assembles account data, talking points, and recommended actions in one click

Where time and revenue disappear

  • Advisors spend 1–2 hours per client preparing for annual reviews — pulling data from multiple systems
  • Prospect research before outreach calls is manual — advisors go in underprepared or don't go in at all
  • Compliance document review is error-prone and slow — gaps discovered after submission
  • Referral partner relationships aren't being cultivated systematically
  • New account onboarding takes too long and varies by advisor

What we build for you

  • Client review prep agent — structured briefing doc with talking points delivered 24hrs before the meeting
  • Prospect research agent — advisor dossier with news, firmographics, and talking points before every call
  • Compliance doc checker — scans disclosures for gaps against your rules library before submission
  • Referral partner outreach sequence — systematic relationship cultivation that runs automatically
  • New account onboarding playbook — consistent, AI-assisted process from KYC to first review
Pricing

Simple, transparent pricing.
No retainer surprises.

One-time build fee plus a low monthly for hosting, monitoring, and support. No billable hours. No surprise scopes. You see a fixed number before we start.

Starter
Starter
One agent, configured for your stack
$3,500
one-time + $200/mo
  • 1 pre-built agent (intake, reminders, reporting, or research)
  • 1 operating playbook
  • Make or n8n automation
  • Integration with your existing tools
  • 30-day hands-on support
Get started →
Most popular
Growth
A connected agent suite that works as a system
$8,500
one-time + $500/mo
  • 2–3 connected agents built as a workflow suite
  • 3 operating playbooks
  • RAG knowledge base if needed
  • Human-in-the-loop approval flows
  • SMS automation (Twilio)
  • 60-day support + 1 tune-up session
Get started →
Enterprise
Scale
Full vertical agent suite for a whole function
$18K+
one-time + $1,200/mo
  • Full agent suite (5–6 agents)
  • Custom playbook library
  • Multi-system integrations
  • Staff training + handoff documentation
  • 90-day support + quarterly reviews
  • Custom builds available at this tier
Let's talk →
Why Digital391

We build things that work
and hand them off cleanly

We're not a platform vendor. We're not a big agency. We're a small, focused team that builds fast, documents everything, and leaves you with something you own and understand.

01
Pre-built component library
Six core agent components — intake routing, RAG connectors, scheduled reports, document drafters, web research, and HITL approval flows — pre-built and battle-tested. Each new client gets assembly and configuration, not a greenfield build. That's why we deploy in days.
02
You own 100% of everything
The code, the data architecture, the prompt templates, the documentation, and the infrastructure. We're not interested in creating dependency. We're interested in building something that compounds in value for your business — whether or not we're involved after delivery.
03
Deep vertical knowledge
We don't build generic AI tools. We know the specific workflows, real pain points, and compliance constraints for the five verticals we serve. The first conversation is already about your specific operation — not a discovery phase about what AI is.
04
Enterprise background, SMB pricing
Our founder has an IBM and Brocade background and has been building custom technology solutions since 2019. You get enterprise-grade thinking at a price built for a $3M–$100M business — not a Fortune 500 budget.
Capability Off-the-shelf AI Big agency Digital391
Fits your exact workflow ✕ ✓ ✓
Affordable for $3M–$100M ✓ ✕ ✓
Deployed in days, not months ✓ ✕ ✓
You own 100% of the IP ✕ ✓ ✓
No ongoing licensing fees ✕ ✓ ✓
Pre-built vertical agent library ✕ ✕ ✓
Free AI Readiness Session entry ✕ ✕ ✓
Who we are

We think like operators.
We build like engineers.

Digital391 is a Minneapolis–St. Paul AI consulting and custom build firm. We've been building custom technology solutions for growing businesses since 2019 — long before AI became a boardroom buzzword.

We don't sell platforms or retainers. We build agents that work, hand them off with training your team can actually use, and stay close enough to fix what breaks. No jargon. No hand-waving. No overselling what AI can do.

Our founder brings an enterprise technology background from IBM and Brocade, U.S. Army veteran discipline, and a pragmatic, jargon-free approach to AI implementation that small and mid-size businesses can actually act on.

We take on engagements where we can see clearly how to solve the problem. If we can't, we tell you in the first conversation — and point you toward who can.

Start with the free session
The AI Readiness Session isn't a sales call. It's a 60-minute workflow mapping conversation where we figure out together what's worth building. You walk away with a clear picture of your highest-ROI opportunities — regardless of what happens next.
Fixed scope. Fixed price. No surprises.
We scope before we build. You see the full build plan and a fixed price before a single line of code is written. Milestone-gated payments mean you see progress before you pay for it.
You own everything we build
100% of the code, the data architecture, the prompt templates, and the documentation. We're not interested in creating dependency — we're interested in creating value that compounds in your business long after we're done.
Local + remote — Minneapolis–St. Paul base
We work with businesses across the country, but we're rooted in the SW Metro. If you're in the Chaska, Chanhassen, or Twin Cities area, we're happy to meet in person — most of our best work starts with a real conversation over coffee.
Let's talk

Start with a free AI Readiness Session

60 minutes. We map your workflows, find your highest-ROI automation opportunities, and give you a clear build sequence — whether you work with us or not. No pitch. No obligation.

Email [email protected]
Phone 612.991.4825
Location Minneapolis, MN
Response time Within 1 business day — usually same day

We take on a focused number of engagements at a time so every client gets full attention. If you're considering working with us, reach out early — our calendar fills ahead.

We respond within 1 business day.
Your message is on its way. We'll be in touch within one business day — usually sooner.
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